In Search of Member Value

In today’s increasingly competitive financial services industry, member profitability has become a vital topic. Accompanying this growing interest has been the challenge of developing and interpreting member profitability data and information.

Data Analytics, StrategyBill HasapidisJanuary 24, 2019Intelligence, business intelligence, data analytics, customer journey map, BI, lifestyle segmentation, member profitability, customer profitability, data warehouse, MCIF, bill hasapidis, Top

Three Tactics to Best Utilize Data and Behavioral Analytics

They know how people bank, borrow, save, transact and live their financial lives. But most organizations have limited ideas about how to harness that data, build strategies around it and use it to shape future performance. Thus more than ever, it pays to focus on this truth: Data and analytics generated by the customer provide a valuable blueprint for how to engage that customer in the future.

Data AnalyticsMark WeberJanuary 10, 2019data analytics, data warehouse, business intelligence, predictive triggers, behavioral triggers, mark weber

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